ユーザーマニュアル Acer - TravelMate series, TravelMate 5742Z, TravelMate 5335, TravelMate 5742, TravelMate 5735Z, TravelMate 5735G, TravelMate 5742ZG, TravelMate 5542G, TravelMate 5742G, TravelMate 5542, TravelMate 5735

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35

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Troubleshooting

This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to more
serious problems require opening up the computer. Do not attempt to open
the computer yourself; contact your dealer or authorized service center
for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error
message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error
messages" below. If the problem cannot be resolved, contact your dealer. See
"Requesting service" on page 34.

Error messages

If you receive an error message, note the message and take the corrective
action. The following table lists the error messages in alphabetical order
together with the recommended course of action.

Error messages

Corrective action

CMOS battery bad

Contact your dealer or an authorized service center.

CMOS checksum error

Contact your dealer or an authorized service center.

Disk boot failure

Insert a system (bootable) disk into the floppy drive (A:),

then press <Enter> to reboot.

Equipment configuration

error

Press <F2> (during POST) to enter the BIOS utility, then press

Exit in the BIOS utility to reboot.

Hard disk 0 error

Contact your dealer or an authorized service center.

Hard disk 0 extended type

error

Contact your dealer or an authorized service center.

I/O parity error

Contact your dealer or an authorized service center.

Keyboard error or no

keyboard connected

Contact your dealer or an authorized service center.

Keyboard interface error

Contact your dealer or an authorized service center.

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility, then press

Exit in the BIOS utility to reboot.

If you still encounter problems after going through the corrective measures, please contact

your dealer or an authorized service center for assistance. Some problems may be solved

using the BIOS utility.

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